Apple Card, created by Apple, is “a new kind of credit card [...] designed to help customers lead a healthier financial life”, Apple writes in their press release. The new card and financial solution have been available in the US since the 20th of August 2019.
A Fatal Programming Flaw
The card is allegedly using AI solutions to determine which customers get approved and how much credit each customer is offered.
“Given that this is the case, their algorithms are set up with a set of fatal criteria”, says Brooke Illummont, CEO at Inside Scandinavian Business and previous developer.
”There seems to be a miscommunication within Apple somewhere between Developer, Product Owner, Team Lead, or from the top management themselves. The criteria on which you set up your algorithm should always be a weighted business decision”, Illummont states.
The specific facts of Hansson and his wife’s exact income are unknown. In a Twitter thread, he states that they filed joint tax returns and that his wife has a better credit score than he does.
Wozniak not happy either
Former employee and co-founder of Apple Steve Wozniak jumped into the twitter discussion backing Hansson’s statement. Wozniak reveals that he and his wife had experienced similar problems with the new Apple Card solution.
The same thing happened to us. We have no separate bank accounts or credit cards or assets of any kind. We both have the same high limits on our cards, including our AmEx Centurion card. But 10x on the Apple Card.— Steve Wozniak (@stevewoz) 10. november 2019
”Apple Card also provides a new level of privacy and security. The unique security and privacy architecture created for Apple Card means Apple does not know where a customer shopped, what they bought or how much they paid”, Apple writes in a press release. Yet, this is being questioned by developers and now customers themselves.
Apple also writes in their press release that the Apple Card solution is “built on the principles of simplicity, transparency, and privacy”, but their AI algorithms have not been disclosed, which may lead many to wonder what they mean when they use the term “transparency”.
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