Taking precautions keeps Scania's Danish transport services open during the Coronavirus crisis, which is essential for society to ensure deliveries of necessary goods, not least food and medical supplies.
Keeping Scania’s workshops open is, therefore, crucial in order to maintain as much normality as possible.
According to Scania themselves, these COVID19 precautions workshops are not only happening in Denmark but throughout the world.
Generally, workshops are practising social distancing, maintaining a distance between colleagues.
Scania's drivers have similarly been encouraged to maintain a distance from workshop staff when arriving with their vehicles.
Keys are dropped in plastic bags, which are disinfected prior to being handled by service technicians.
When entering cabs, seats, dashboard, steering wheels and other points of contact are covered with plastic sheeting to avoid contamination. While this is being carried out, service technicians wear gloves and facemasks.
“We try to avoid direct contacts with customers as well as wear gloves and masks. It goes without saying that we wash our hands more often and carefully than usual,” says Reinaldo Descalço, parts Supervisor at a Scania workshop in Lisbon.
“While taking these precautions, we continue to maintain excellent customer relations” Descalço adds.
“Equally important is ensuring the continued health of drivers as they pick up vehicles from workshops,”Scania states in a press release on the matter.
Scania in Denmark disinfects the steering wheel, gearshift, handbrake, dashboard, seat belts, door handles and keys before returning vehicles to drivers. Information about the precautionary measures is provided to drivers in the vehicle as reassurance.
“Our customers know that they can always rely on their partners and friends at Scania. We are in these awful times together, just as we’ve been in so many good times,” summarises Stjepan Hasanović, Scania’s Service Manager in Croatia.
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