Arp-Hansen Hotel Group is Liable for a DKK 1,1 M Fine

Arp Hansen Tivoli Hotel

writer icon Laura Jensen     ISB   |   Business     🕐 06. Aug. 2020


The Danish Data Protection Agency became aware of the situation in connection with an inspection visit to Arp-Hansen Hotel Group A / S, where the audit reviewed a number of systems with a view to examining whether Arp-Hansen had sufficient procedures to ensure that personal data were not stored for longer than was necessary for the purposes for which the data were processed.

Unfulfilled Deletion Deadlines
During the inspection, the Agency found that one of their booking systems contained personal data which should have been deleted. The personal data was even set to be deleted by Arp-Hansen's own deletion deadlines.

The Authority was also able to establish that there were so-called customer profiles which, according to Arp-Hansen's own deletion deadlines, should have been deleted several years earlier. In this connection, the Authority's view is that approximately 500 000 customer profiles should have been deleted at the time of the audit visit.

"In a society where our personal data is increasingly being registered and exploited, it is crucial that we as citizens can have confidence that our personal data is processed for objective purposes and that it is only stored for as long as is necessary,” said Frederik Viksøe Siegumfeldt, Office Manager for the Supervisory Unit in the Danish Data Protection Agency.

"We have chosen to report this case to the Danish police, because in our opinion Arp-Hansen has not been able to come up with objective reasons for the extensive storage of information," Siegumfeldt added.

A DKK 1 100 000 Fine
The Danish Data Protection Agency has therefore recommended that Arp-Hansen be fined DKK 1 100 000 for not having complied with the regulation's requirement for deletion and storage restriction.



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